As memberships provide immediate access to the ‘members-only' section of web-site, as well as automatic posting of professional information to consumers, and as such access information is impossible to "return," memberships are not refundable.

If a member wishes to discontinue registration & display their professional information as a member, they may contact us, in writing, 7 days prior to their next automated credit card billing cycle, or click on their member dashboard "unsubscribe" button for discontinuation of services. The 'unsubscribe' link does not erase the information, only deactivates billing and display of information to the public.  An unsubscribe link can be reactivated at a future date.  This is especially beneficial for members who are moving their offices and need a temporary discontinuation of services, but enjoy the added benefit that they will not have to re-enter all their information a second time.  (See detailed information below).

If your credit card has expired, you will receive an email notice.  Your web-page will be removed from viewing (still accessible from your member panel, but not viewable by public) until your credit card information has been updated.  At that time, your web-page will reappear publically.

However, in unusual or extenuating circumstances (such as death of a member), requests for refunds are reviewed individually, and if refunds are made, they are subject to a $25 administrative fee. In these cases, for Monthly memberships: Refunds will not be made for more than the actual cost of a 1 month membership or if payment has been made for Yearly Memberships, refunds will only be made on a prorated basis (i.e. if member has listed info for ½ year, they will receive a maximum refund for remaining ½ year, minus $25 admin fee.)

Members are not authorized to allow site access information to anyone (other than spouse or partner working on the registrant's page). Members are not allowed to register their information and then later ‘switch' and allow a different registrant to continue the balance of their membership. If such is done, member understands their membership will become null and void, and they will receive no refunds for any remaining membership period.

Those who register on our site, agree to "opt-in" to receive a free newsletter. Members (free or paid) receive periodic newsletters. Newsletters for members provide marketing information, introduces members of the site for networking, and introduces select affiliate partners/programs offering special programs or discounted products to members.  If a free member unsubscribes from the newsletter, it is with the understanding that their free membership will also be removed.  Free members understand they can only register once.

When joining, member receives automated email(s) welcoming them to site. They also receive automated emails each time their page is viewed (Elite members have ability to view "number of hits" that their page was reviewed on their member dashboard page). Members will not receive identifying information about those visiting their page, nor will emails or identifying information be collected, sold, shared or distributed to any member. Site visitors do not have to disclose identifying information, nor will we collect such to send future information to visitors (unless they request such through newsletter registration, or if they want to contact a professional and share their information in that request).

Consumers have ability to request appointments from members. If consumer requests such, he/she will be required to submit email and contact information. If consumer does not wish to provide this information, they simply contact the professional directly via telephone. Email requests for appointments are sent to our site & then forwarded to member. (Members emails may/may not be displayed. Listing of emails remains the choice of each member & they indicate if public posting of email is to be included).

You may contact us in 2 ways:

Send an email, (see "about us" or ‘contact us' page) with follow-up telephone confirmation to insure email is received. (Emails are not 100% reliable, so it is member's responsibility to follow-up).
Or member may send written notice, via regular mail, to Access Referral Network, 15303 Huebner Rd #10. San Antonio, TX 78248. Notification MUST be received in our offices at least 7 days prior to membership renewal in order to discontinue membership of that billing cycle.