Refund, Dues, Membership Policy:
As memberships (at time of approval) provide immediate access to the ‘members-only’ section of web-site, as well as automatic posting of professional information to consumers, and as such access information is impossible to "return," memberships are not refundable.
If a member wishes to discontinue registration & display their professional information as a member, they may contact us, in writing, 7 days prior to their next automated credit card billing cycle. (See detailed information below).
However, in unusual or extenuating circumstances (such as death of a member), requests for refunds are reviewed individually, and if refunds are made, they are subject to a $25 administrative fee. (In these cases, for Monthly memberships: Refunds will not be made for more than the actual cost of a 1 month membership.) (In these cases, for Yearly Memberships: If member has a yearly membership, refunds will only be made on a prorated basis (i.e. if member has listed info for ½ year, they will receive a maximum refund for remaining ½ year, minus $25 admin fee.)
Members are never authorized to allow site access information to anyone (other than spouse or partner working on the registrant’s page), for any reason. Members are not allowed to register their information and then later ‘switch’ and allow a different registrant to continue the balance of their membership. If such is done, member understands their membership will become null and void, and they will receive no refunds for any remaining membership period.
Those who register on our site, agree to "opt-in" to receive a free newsletter. (Members: free or paid receive weekly newsletters, consumers receive monthly newsletter). Newsletter for members provide marketing information, introduces members of the site for networking, and introduces select affiliate partners/programs offering special programs or discounted products to members.
When joining, member receives automated email(s) welcoming them to site. They also receive automated emails each time their page is viewed (member may have, in the future, ability to view “number of hits” their page was reviewed on their member update page). Members will not receive identifying information about anyone visiting their page, nor will emails or identifying information be collected, sold, shared or distributed to any member. Site visitors do not have to disclose identifying information, nor will we collect such to send future information to visitors (unless they request such through newsletter registration, or if they want to contact a professional and share their information in that request).
Consumers have ability to request appointments from members. If consumer requests such, he/she will be required to submit email and contact information. If consumer does not wish to provide this information, they simply contact the professional directly via telephone. Email requests for appointments are sent to our site & then forwarded to member. (Members emails may/may not be displayed. Listing of emails remains the choice of each member & they indicate if public posting of email is to be included).
Pricing & Refund Policy: We require a request, in writing, 7 days prior to the cycle of the automated billing period to process the cancellation of a membership (this allows cancellation time before payment has been processed). Due to security issues, our policy does not allow verbal requests to discontinue memberships. Your credit card is automatically charged (for either the monthly or yearly membership, whichever you selected at time of registration).
You may contact us in 2 ways:
Send an email, (see “about us” or ‘contact us’ page) with follow-up telephone confirmation to insure email is received. (Emails are not 100% reliable, so it is member’s responsibility to follow-up).
Or member may send written notice, via regular mail, to Access Network, 1380 Pantheon Way, Suite #310, San Antonio, TX 78232. Notification MUST be received in our offices at least 7 days prior to membership renewal in order to discontinue membership of that billing cycle.
